Data Privacy at trackle

How can I back up my data?
You don’t have to back up your data. After making an entry, the app transmits your data to the trackle backend, so nothing can get lost. All of your data is...
Wed, 7 Dec, 2022 at 4:26 PM
How can I export my data?
To export your data, please write an email to info@trackle.de and send us a screenshot of your yellow tab. Please be aware that the export may take a few wo...
Wed, 7 Dec, 2022 at 4:27 PM
Where do I find the Privacy Policy?
All information on data privacy is available here: https://trackle.de/en/policies/privacy-policy-2
Wed, 8 May, 2024 at 10:02 AM
What data does trackle collect for scientific purposes – and why?
With your data consent, you can now help us to scientifically develop trackle.  How does that work? In the trackle app, we ask you for your consent to use ...
Wed, 7 Dec, 2022 at 4:44 PM
What is the GDPR and how does it affect me and my cycle data?
All information on data protection is available here: https://trackle.de/en/policies/privacy-policy 
Wed, 7 Dec, 2022 at 4:29 PM
Where is my data being stored?
Your trackle data is encrypted and signed and processed and stored on servers in Frankfurt am Main, Germany. The place of jurisdiction is in Europe and the ...
Tue, 15 Aug, 2023 at 1:06 PM
Will my data be deleted when I uninstall the app?
No, your data will not be deleted. It can be viewed at any time by logging in to the app. It is stored on our servers. To log in to the app, all you need is...
Wed, 7 Dec, 2022 at 4:49 PM
How is my data encrypted?
Your data is already signed on the sensor and is only transmitted via secure data connections (TLS 1.2). In our trackle backend, where the data evaluation t...
Wed, 7 Dec, 2022 at 4:52 PM
Can third parties view or purchase my data?
No – your data can only be viewed with your permission. However, you can select in the app whether we can use your data for scientific purposes. With your d...
Wed, 7 Dec, 2022 at 4:55 PM
Data Privacy at trackle
All trackle servers are located in Germany.  Any smartphone would probably have enough computing capacity to evaluate the data, but we deliberately deci...
Wed, 7 Dec, 2022 at 5:02 PM