trackle Support

When the sensor is inside the vagina and measuring, it works like a normal thermometer. trackle only connects during the data transmission: when you place t...

Thanks to some technical optimizations, we were able to extend the trackle service life of the new generation to a total of 30 months (guaranteed service li...

If you ever have trouble getting your trackle out  - relax, don't panic :) The sensor cannot get lost inside you.  Try pushing it forward so you can ge...

The length information refers to the cup PLUS the ring for gripping. The length of the cup by itself without the ring is: For size “S”: 45 mm For siz...

We are very sorry that you lost your trackle in the toilet.  As we explicitly state in the instruction manual that the trackle must be removed before go...

If your question remains unanswered here or you have a personal question, please feel free to contact us. You can reach us by e-mail at:  info@trackle....

Our trackle is a specially developed temperature sensor and was manufactured for the best possible digital implementation of the symptothermal method. T...

You may already know that our trackle is a TÜV-approved, certified medical device of class llb. Among other things, the energy transfer through a rechar...

Before you use your trackle for the first time, you can store it for 1.5-2 years.  The guaranteed usage lifespan of the trackle only starts when the device...

No. We strongly do not recommend the use of any lubricant or lube together with the trackle sensor, as this may affect the silicone. Instead, you can mo...